Privacy Policy

Welcome to Lux Airport Transfers! Your privacy is of utmost importance to us, and we are committed to protecting any personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website https://luxairporttransfers.com and services.

If you have any questions or concerns, please contact us at +442081291413.

1. Information We Collect

We may collect the following categories of personal data:

1.1 Analytics Data
  • What We Collect:
    IP address, approximate location, browser type and version, operating system, referral source, visit duration, and website navigation paths.
  • Purpose:
    To improve our website and services.
  • Legal Basis:
    Legitimate interest in enhancing user experience.
1.2 Customer Data
  • What We Collect:
    Name, email address, phone number, and billing address.
  • Purpose:
    To manage bookings and provide reliable communication.
  • Legal Basis:
    Performance of a contract.
1.3 Journey Data
  • What We Collect:
    Passenger name, contact number, journey route, flight or service number, and travel dates.
  • Purpose:
    To organize and provide the requested transfer services.
  • Legal Basis:
    Performance of a contract.
1.4 Transaction Data
  • What We Collect:
    Cardholder name, card number, expiry date, and security code, as well as billing details.
  • Purpose:
    To process payments securely and prevent fraud.
  • Legal Basis:
    Performance of a contract.
1.5 Correspondence Data
  • What We Collect:
    Email content, chat transcripts, call recordings, and metadata.
  • Purpose:
    To respond to inquiries and provide support.
  • Legal Basis:
    Performance of a contract.

2. How We Use Your Information.

We process your personal data for the following purposes:

  • To provide, manage, and improve our services.
  • To process bookings and communicate effectively.
  • To comply with legal obligations and defend legal claims if necessary.
  • To perform audits and research for improving user experience.

3. Sharing Your Information.

We may share your data with trusted third parties, including:

  • Payment Processors: To handle secure transactions.
  • Independent Drivers or Operators: To fulfill your transfer requests.
  • Analytics Providers: To analyze website usage and improve services.

Where possible, we minimize sharing identifiable information.

4. Your Rights

You have the following rights regarding your personal data:

  • Access and Rectification: Request a copy of your data or correct any inaccuracies.
  • Data Deletion: Request the deletion of your data, subject to legal or contractual obligations.
  • Withdraw Consent: Opt-out of data processing where applicable.
  • Lodge a Complaint: File a complaint with a supervisory authority.

To exercise your rights, contact us at +442081291413 or email us at info@luxairporttransfers.com. You may need to provide two forms of ID, such as a passport or utility bill, to verify your identity.

5.Security Measures

We take all reasonable precautions to protect your data, including:

  • Using secure payment gateways for transactions.
  • Restricting access to personal data on a need-to-know basis.
  • Regularly updating security protocols to prevent unauthorized access.

Thank you for trusting Lux Airport Transfers with your personal data. We are committed to ensuring your privacy and providing an excellent experience.

For any questions, feel free to contact us at +442081291413 or visit https://luxairporttransfers.com.

Extensive Fleet

We provide access to a large fleet of vehicle sizes and types. Regardless of your party size, luggage or special requirements, we can usually provide the perfect vehicle.

If you have any queries about vehicle suitability, please Call Us.

Lux Airport Taxi and Transfers Saloon Car

Saloon Car: Ford Mondeo, VW Passat or similar. These can accommodate up to 3 passengers plus 2 standard suitcases (23kg max), or 4 passengers plus hand luggage. Ford Mondeo or VW Passat or similar.

Lux Airport Taxi and Transfers Executive Car

Executive Car: E Class Mercedes or similar. These can accommodate up to 3 passengers plus 2 standard suitcases (23kg max), or 4 passengers plus hand luggage. E-Class Mercedes or similar.

Lux Airport Taxi and Transfers Estate Car

Estate Car: Volvo Estate, VW Passat or similar. These can accommodate up to 4 passengers plus 4 standard suitcases (23kg max). Volvo Estate, VW Passat or similar.

Lux Airport Taxi and Transfers People Carrier

People Carrier: VW Sharan, Ford Galaxy or similar. These can accommodate up to 5 passengers plus 5 standard suitcases (23kg max), or 6 passengers plus hand luggage. VW Sharan, Ford Galaxy or similar.

Lux Airport Taxi and Transfers Executive People Carrier

Executive People Carrier: Mercedes Viano or similar. These can accommodate up to 5 passengers plus 5 standard suitcases (23kg max), or 6 passengers plus hand luggage. Mercedes Viano or similar.

Lux Airport Taxi and Transfers 8 Seater Minibus

8 Seater Minibus: VW Transporter or similar. These can accommodate 8 passengers plus up to 8 standard suitcases (23kg max). VW Transporter or similar.

Lux Airport Taxi and Transfers 16 Seater Minibus

16 Seater Minibus: 2 x VW Transporter or Similar. These can accommodate 16 passengers plus up to 16 standard suitcases (23kg max). VW Transporter or similar.

Our Services

Lux Airport Transfers

Travel to Woolwich in elegance and luxury with our outstanding airport taxi service. We value on-time arrivals and departures, so we’ll get you to the airport on time. Learn More

Train Station Transfer

Your safe arrival at the train station and prompt arrival at your destination are guaranteed by our specialized transfer service. No more figuring out public transport schedules or waiting for cabs. Learn More

Corporate Travels

With the help of our knowledgeable corporate tour services, you can streamline your business trips. We know that conducting business calls for accuracy and professionalism, so our selection of executive taxis guarantees it. Learn More

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